How To Deal With Difficult Behaviour

All behaviours have their own reasons behind them. A person’s behaviour can be defined as “difficult” if it puts them or those around them at risk or leads to a lowered quality of life. There are a number of reasons why people behave in challenging ways. Some of the reasons may be to get attention, avoid situations or tasks, get something they want, express their emotions or just because it temporarily feels good.

Dealing with people displaying difficult behaviours requires patience and great communication skills. Everyone has different strengths, weaknesses and unique ways of communicating, even people with problematic behaviours. When we have people around us with challenging behaviours, it is important to stay calm and analyze why they behave this way. We can then strategically communicate with them, calm them down, tell them their behaviour affects everyone around and set ground rules.