Non-Defensive Communication Recap

On Saturday morning, December 07, 2024, AWiB members attended the seminar on Non-defensive communication facilitated by Seblewongel Tilahun, Country Director at Ethiopia Arise e.V.
The session began with a dynamic group activity focused on communication, helping to break the ice and set a positive tone for the following discussions. Participants reflected on the concept of NDC, emphasizing the significance of emotional intelligence and neutrality in fostering open, productive conversations. It is discussed that NDC involves self-awareness, particularly in recognizing whether we are being defensive in our interactions.
Seblewongel shared key insights, highlighting that Non-Defensive Communication is not a one-time fix but a process that requires continuous learning and intentional practice. She encouraged participants to remain mindful of their communication styles, using the practical tips shared throughout the session. In conclusion, Seblewongel emphasized that NDC is an ongoing journey, requiring us to regularly evaluate and refine our communication habits to ensure more empathetic and effective interactions in both personal and professional settings.
Key Points covered:
- What Non-Defensive Communication is
- The history and evolution of NDC
- A comparison between Non-Defensive and Defensive Communication
- Practical tips to practice NDC in daily interactions
- The importance of compassion in communication
Major Takeaways:
Focus on the message, not the messenger: Avoid taking things personally to maintain clarity and understanding.
- Defensive communication often stems from unmet underlying needs: Recognizing this can help shift the conversation toward resolution.
- Empathy is key: Being empathetic in communication can prevent defensive reactions and foster better understanding.
- Avoid assumptions: Assumptions cloud communication and can lead to misunderstandings.
- Responsibility lies with us: We have to ensure conversations remain non-defensive and constructive.
- Listen to understand, not to react: Active listening is crucial to achieving non-defensive communication.
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