How to Deal with Difficult Behavior

All behaviors have their own reasons behind the surface. A person’s behavior can be defined as “difficult” if it puts them or those around them at risk, or leads to a lowered quality of life. There are a number of reasons why people behave in challenging ways. Some of the reasons may be to get attention, avoid situations or tasks, get something they want, express their emotions or just because it temporarily feels good. 

Dealing with people displaying difficult behavior requires patience and great communication skills. Everyone has different strengths, weaknesses and unique ways of communicating. When we have people around us with difficult behavior, it is important to stay calm and analyze why they are behaving this way. We can then strategically communicate with them, calming them down, telling them that their behavior affects everyone around and setting ground rules.